link to
Follow us on Twitter
link to
link to

Enjoy Superfast Internet with ADSL Broadband

29 November 2014 - From gaming and entertainment to social networking and video streaming, customers across Swaziland can quickly and simply connect to the internet when and how they want, and enjoy the amazing world of ADSL broadband Internet.

ADSL Broadband is a high speed, ‘always on’ internet access service that utilizes your existing copper line to send and receive data at high speeds that surpass conventional dial-up connection.

Although ADSL provides shared bandwidth, it far exceeds dial-up connection in terms of speed. It offers high performance at low cost, which makes it suitable for small to medium size companies and home use.

Benefits of having ADSL service

  1. Primarily it’s the Speed. ADSL broadband provides high-speed data access - e.g. potentially 10 to 40 times faster than today's typical modems.
  2. It does not affect the telephone, so you can make and receive telephone calls or faxes whilst you’re online.
  3. ADSL service transforms your ordinary analogue line into a high speed multi-tasking point. Hence multiple computers can be able to access the internet at the same time.
  4. It provides an always on connection at a monthly flat rate. There is no need to dial every time you connect to the internet.

Current packaged solutions

SwaziTelecom is currently offering the following packages: Prepaid Packages: these target only residential customers. To activate a prepaid package you must purchase SwaziTelecom recharge vouchers worth the chosen package value and load the airtime using your landline. Once the package is loaded it will be automatically converted into the package that you selected at application stage.

Post-paid packages: these target both residential and business customers. The business market includes SME’s and Corporates that require Internet connectivity. To enjoy the service post-paid customers are required to pay for the service at the end of each month.

An ADSL package is a package that allows you to browse the internet on your high speed ADSL line and pay for all the Megabytes or Gigabytes of files you download (here we are talking about things like your Yahoo email usage, Google usage, Video downloads, YouTube usage, Facebook usage, Online gaming, file downloads, skype usage, etc... anything you do on the internet). Your ADSL account will be counting up all the megabytes or gigabytes of files you download from the internet and websites where you spend time browsing around. Once the total gigabytes for all your internet usage reach your chosen package allotment you must wait for month end. If you need to use the service and you are a prepaid customer you can load more airtime and you will be charged a pay as you surf rate of E0.16. Post-paid customers will be charged the same E0.16 on their monthly bill depending on how many megabytes or gigabytes they have used.

Prepaid Packages:

  Prepaid Basic Prepaid Lite Prepaid Standard Prepaid Classic Prepaid Premium Prepaid Platinum
Capped Volume(MB) 512 1024 2048 3008 4000 5056
Rates(Excl. Vat) (E ) 61.44 122.88 225.28 330.88 400.00 505.60
Rates(Incl. Vat) (E ) 70.04 140.08 256.82 377.20 456.00

Prepaid Packages Features:

Postpaid Packages:

Waya Waya Classic Lite Standard Classic Premium Platinum Platinum 1 Platinum 2 Platinum 3 Velocity
Up to 256kpbs 1024kbps 2048 kbps 2048 kbps 2048 kbps 2048  kbps 5056 kbps 5056 kbps 5056 kbps 5056 kbps Up to 256 kbps


Uncapped 6 GB 10 GB 15 GB 25 GB 30 GB 45GB 70GB 120GB 190GB Uncapped

SPTC Package
( E )

650 320  650 950 1 550 2 200 3 500 5 000 7 500 10 000 850

Outside Cap Rate
( E )

  0.14 0.14 0.14 0.14 0.14 0.14 0.14 0.14 0.14  

*All Post-paid rates exclude VAT.

Postpaid Packages Features:

Monitoring you broadband usage levels.

SwaziTelecom has made it possible to check your monthly consumption rate by logging on at The customer must enter his or her username and password and thereafter access personal details. This instrument helps customers to plan for their monthly consumptions and avoid surprises at the end of the month.

How to calculate data usage:

Usage Pattern Estimated size Example/month
Emails without attachments 1 email = 10 KB 20 emails = 200 KB
Emails with attachments 1 email = 150 KB 20 emails = 3,000 KB (3MB)
Social network visits (Facebook) Up/download photo 1 photo = 2 MB
Web browsing 1 hour = 10 MB
Music Download 4 minutes = 5.624 MB 20 songs = 112.48 MB
Software downloads 1 update = 2MB 30 updates = 60 MB
Online streaming (YouTube, web radio, podcast) 1 minute = 1.5 MB 30 minutes = 45 MB
Video  clip files 1 video clip = 5MB 5 video clips = 25MB
TOTAL 245.68 MB

* Please note that these are estimates

Prerequisite for ADSL Broadband access provisioning:

Before applying for ADSL broadband service the following requirements must be met.

How to get ADSL broadband service

Contact Us

Phutfumani Building, Mahlokohla Street, Mbabane
(00268) 2405 2000
800 2000 (TOLL FREE)
(00268) 2405 2020
© 2019 Eswatini Posts and Telecommunications Corporation (EPTC). All Rights Reserved. Terms & Conditions.
Designed and Managed by Onswaziline