About Us

EPTC Values, Mission, Board of Directors, Executive Management Team

Company Information

Eswatini Post and Telecommunications Corporation (EPTC) is a category A public enterprise, established by Act No. 11 of 1983. The Corporation is categorised as a Class A Public Enterprise and is wholly owned by the Eswatini government. The organisation is made up of four business units; Eswatini Telecom, Eswatini Post, Phutfumani Couriers and Freight and the National Contact Centre.

A market leader in the Eswatini Telecommunications space, EPTC provides a 360° approach to the digitalisation of Eswatini through creating an efficient enabling environment whilst bridging the digital divide in the economy of Eswatini. EPTCs policies are strategically aligned to the Eswatini Government’s Road Map in being an efficient, dependable and modern service provider through the optimal use of ICTs.

Our Values


360 degree consideration of others' opinions, beliefs, feelings and needs


Continuously seeking and implementing better ways of improving business efficacy


Lead by example, walk the talk and be dependable


Promote and support teamwork and healthy relationships to deliver a common goal


Responsiveness to our customer and stakeholder needs


Improving lives through digital innovation


We provide customer centric communication, logistics and financial solutions through the application of modern technology to enhance our stakeholders' quality of life.

Meet Our Leaders

Board Of Directors

Mtiti M. Fakudze


Themba T. Khumalo

Managing Director – Executive Director

Macanjana Motsa

Non-Executive Director

Khethiwe Alexander

Non-Executive Director

Bongani Mdluli

Non-Executive Director

Kholwaphi Dlamini-Mdiniso

Non-Executive Director

Macanjana Motsa

Non-Executive Director

Mlungisi Dlamini

Non-Executive Director

Thulsile Gamedze

Non-Executive Director

Moses Zungu

Non-Executive Director

Bongani Mtshali

Company Secretary

Moses Zungu

Non-Executive Director

Bongani Mtshali

Company Secretary

Meet Our Management Team

EPTC is undergoing a structural review

Themba Khumalo

Managing Director

Lungile Nxumalo

Chief Finance Officer

Khulile Dlamini

Chief Marketing Officer

Fulatsa Zwane-Sibanyoni

Chief Technology & Information Officer

Nompumelelo Kunene

Head of Human Resource

Takahhohho Dlamini

Acting Chief Postal Officer

Eswatini Telecom

Eswatini Telecom provides the spectrum of quality global telecommunication services with direct dialing to over 200 countries and a 24-hour operator assisted service. It offers ADSL (Asymmetric Digital Subscriber Line) Broadband, a high speed, 'always on' Internet access service to send and receive data at speeds surpassing conventional dial-up connection. It also provides high performance at low cost and is suitable for small to medium companies, as well as home use. The ADSL services can simultaneously be connected to the Internet while making and receiving calls. Connection is continuous and monthly consumption may be checked by logging onto portal.swazi.net. ADSL broadband is also provided by Internet service providers that sell on to customers.

Eswatini Post

EswatiniPost (EP) is the only licenced Designated Postal Operator (DPO) responsible for providing postal services in the Kingdom of Eswatini. Our core responsibility is the collection, transmission and delivery of postal articles (mail and parcels) to within or outside of Eswatini. In addition to this prime responsibility, EP also offers financial services for domestic and international money transfers.

Phutfumani Couriers

Phutfumani Couriers & Freight is a domestic and international delivery service, that caters for courier, freight, customs clearing and warehousing needs of corporates; small to medium sized businesses and walk-in customers, who need their parcels to be delivered anywhere in the world in a fast and reliable way.

National Contact Centre (NCC)

The National Contact Centre Limited (NCC) is a business unit within the Royal Science and Technology Park, based in Phocweni, Matsapha. In line with pursuing His Majesty King Mswati III’s Vision 2022, the NCC seeks to address challenges within the rapidly changing business environment. Without exception, businesses are looking for a way to minimise costs whilst maximising profits, hence, many international companies are adopting business process outsourcing. The NCC has therefore been established to positively impact local and international markets in three distinct areas: acquisition, retention and business growth.

Phutfumani Building, Mahlokohla Street, Mbabane.

+(268) 2405 2000


We provide customer centric communication, logistics and financial solutions through the application of modern technology to enhance our stakeholders' quality of life.